It can be so hard to know what to say when your child tells you that someone has been mean to them, hurt their feelings, or embarrassed them. Kids don’t always offer up many details for you to go off of and your well-intentioned responses may make hit on unseen trigger points that can cause them clam up even more. So what’s a concerned parent to do? In the following excerpt from Queen Bees and Wannabes, 3rd Edition, author Rosalind Wiseman offers some tips for having a supportive and loving conversation with your daughter — or son, for that matter — about dealing with aggressive peers.